- Request the Program Request Form/Letter of Affiliation (LOA) by emailing: BTGTradeOps@btgsp.com.
- Complete the form and include a photocopy of the agency Medical Director's license and email to: BTGTradeOps@btgsp.com.
Firefighter Promise™
The Firefighter Promise™ is SERB's pledge to support and partner with fire service agencies and other first responders in their commitment to public safety.
As a trusted partner to fire service agencies and first responders, SERB will replace CYANOKIT at no cost to the agency if administered pre-hospital, in the line of duty, for known or suspected cyanide poisoning.
How it works
After CYANOKIT is administered for known or suspected cyanide poisoning in the line of duty to a firefighter, police officer, or EMS:
- To be eligible for replacement, CYANOKIT must be administered in the line of duty (pre-hospital) to a firefighter, police officer, or EMS for the treatment of known or suspected cyanide poisoning due to smoke inhalation from an enclosed space fire(s).
- The agency must submit the completed forms within six (6) months from the date of administration.
- After confirming eligibility of request, SERB will ship replacement product directly to the agency.
- SERB will contact agency to confirm receipt of replaced product.
- A separate form must be filled out per patient administered.
- Program requests will not be considered unless the documents are completed in their entirety and all supporting documentation is provided.
- Please DO NOT include any protected health information concerning any treated patient.
- If you have any questions, you can contact SERB Customer Service at 1-844-293-0007 or email BTGTradeOps@btgsp.com.